Privacy Policy

SMS Privacy Policy
Last Updated: January 2025

Chatham Waste, LLC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information related to our SMS messaging service.

What Messages We Send
We send service reminder text messages to customers who have opted in. These messages include pickup day reminders and service schedule notifications.

Message Frequency
Message frequency varies based on your service schedule. Typically, you will receive one reminder per scheduled service.

Opting In
By providing your phone number and consenting to receive text messages from Chatham Waste, LLC, you agree to receive service reminder messages. Consent is not a condition of service.

Opting Out
You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent. You may also contact us directly to opt out.

Help
For assistance, reply HELP to any message or contact us using the information below.

Costs
Message and data rates may apply. Check with your mobile carrier for details.

Data Collection and Sharing
We collect your phone number solely to send service reminders. We do not sell, rent, or share your phone number or opt-in information with third parties for marketing purposes. Your information may be shared with our SMS service provider solely for the purpose of delivering messages.

Data Protection
We implement reasonable security measures to protect your information from unauthorized access or disclosure.

Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us
Chatham Waste, LLC
PO Box 133 Moncure, NC 27559
Phone: (919) 444-1019
Email: chathamwaste@chathamwaste.com
Website: chathamwaste.com